Bugs: Difference between revisions
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== See if the bug and a solution are already known == | == See if the bug and a solution are already known == | ||
Check that it isn't already visible somewhere near the top of the relevent bugtracker: | Check that it isn't already visible in the FAQ of the project or somewhere near the top of the relevent bugtracker: | ||
[https://springrts.com/mantis Spring Engine (mantis)] | [[FAQ:trouble|Spring Engine trouble shooting FAQ]] & [https://springrts.com/mantis Spring Engine bugtracker (mantis)] | ||
[https://github.com/springlobby/springlobby/issues Spring Lobby (github)] | [https://github.com/springlobby/springlobby/issues Spring Lobby (github)] | ||
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Or see the relevent project pages for links to other bug trackers. There is also a [https://springrts.com/phpbb/viewforum.php?f=11 helps and bugs forum]. | Or see the relevent project pages for links to other bug trackers. There is also a [https://springrts.com/phpbb/viewforum.php?f=11 helps and bugs forum]. | ||
== How to report bugs== | == How to report bugs== | ||
Revision as of 12:42, 28 May 2016
See if the bug and a solution are already known
Check that it isn't already visible in the FAQ of the project or somewhere near the top of the relevent bugtracker:
Spring Engine trouble shooting FAQ & Spring Engine bugtracker (mantis)
Or see the relevent project pages for links to other bug trackers. There is also a helps and bugs forum.
How to report bugs
To report a bug, please give a description, what is going wrong and how it can be reproduced. what steps are required to reproduce it? If required to reproduce the bug add a script or/and a link to the Game/Map.
Logfiles, screenshots, replays
- Always attach infolog.txt, as it contains system/driver/version info and if spring crashed. Click the link to see what it is and how to share it.
- Attach a replay: often Bugs can't be reproduced, its often better to see something than to only read about that.
- Screenshots are taken with the F12 key and saved in the \screenshots\ folder. You can attach them to postings or upload on site such as: imgur.com , abload.de
- If a dev asks you for more information, please answer his questions.
- Try to avoid endless discussions why a bug was introduced, be polite!
- If you want more tips for a good bug-report, please read "How to Report Bugs Effectively"
The better the bug-report, the better the chances, that it will be fixed!
Where to report bugs
Bugs in individual games should be reported to the game developers - contact the game developer first if you are unsure.
As a player who needs help or thinks they found a bug
Do not be afraid to ask for help in the forum. Read the guidelines above so people can help you as good as possible.
As a developer who found a bug
If you found a bug in the Spring Engine, please report it to the bug tracker. Before filling a bug, please look if someone else already has reported this issue.
Bugs should be reported for latest release version and latest develop version.