Bugs: Difference between revisions
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== Where to report bugs== | == Where to report bugs== | ||
===As a player who needs help=== | |||
Do not be afraid afraid to ask for help [http://springrts.com/phpbb/viewforum.php?f=11 in the forum.] Read the guidelines below so people can help you as good as possible. | |||
===As a developer who found a bug=== | |||
If you found a bug in the Spring Engine, please report it to the [http://springrts.com/mantis bug tracker]. | |||
== How to report bugs== | == How to report bugs== | ||
Revision as of 13:57, 24 August 2013
See if the bug and a solution are already known
You can do so in the FAQ
You can also have a look at recent and stickied threads in the Help & Bugs Forum
Where to report bugs
As a player who needs help
Do not be afraid afraid to ask for help in the forum. Read the guidelines below so people can help you as good as possible.
As a developer who found a bug
If you found a bug in the Spring Engine, please report it to the bug tracker.
How to report bugs
Before filling a bug, please look if someone else already has reported this issue.
To report a bug, please give a description, what is going wrong and how it can be reproduced. what steps are required to reproduce it? If required to reproduce the bug add a script or/and a link to the Game/Map.
Logfiles, screenshots, replays
- Always attach infolog.txt, as it contains system/driver/version info and if spring crashed. Click the link to see what it is and how to share it.
- Attach a replay: often Bugs can't be reproduced, its often better to see something than to only read about that.
- Screenshots are taken with the F12 key and saved in the \screenshots\ folder. You can attach them to postings or upload on site such as: imgur.com , abload.de
- If a dev asks you for more information, please answer his questions.
- Try to avoid endless discussions why a bug was introduced, be polite!
- If you want more tips for a good bug-report, please read "How to Report Bugs Effectively"
The better the bug-report, the better the chances, that it will be fixed!