Bugs: Difference between revisions

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Try to avoid endless discussions why a bug was introduced, be polite!
Try to avoid endless discussions why a bug was introduced, be polite!


Keep in mind, devs often don't read the forum, they've no time for it.
Keep in mind, devs often don't read the forum, they've few time for it.


If you want more tips for a good bug-report, please read "[http://www.chiark.greenend.org.uk/~sgtatham/bugs.html How to Report Bugs Effectively]"
If you want more tips for a good bug-report, please read "[http://www.chiark.greenend.org.uk/~sgtatham/bugs.html How to Report Bugs Effectively]"

Revision as of 12:08, 8 February 2011

How to report bugs

Before filling a bug, please look if someone else already has reported this issue.

To report a bug, please give a description, what is going wrong and how it can be reproduced. what steps are required to reproduce it?

Nearly always attach infolog.txt, as it contains system/driver/version info and if spring crashed, it also (should) contain an crashdump, which allows to find out, why it crashed and to fix it. If it makes sense, make a screenshot + attach it.

The better the bug-report, the better the chances, that it is fixed!

Try to avoid endless discussions why a bug was introduced, be polite!

Keep in mind, devs often don't read the forum, they've few time for it.

If you want more tips for a good bug-report, please read "How to Report Bugs Effectively"